Our Focus Is Always On Safety:
Reporting Accidents Is Key

At Hyundai, we’re committed to designing and building the safest possible equipment.  In our factories and throughout our company, we’re also dedicated to putting safety first in everything we do.  Plus, we encourage you and Hyundai forklift owners to also make safety a priority.

But accidents do happen and when they happen to your customers, it is essential that we know the details.  Armed with this information, we can build on our continuous product improvement efforts and assure that we employ the highest safety standards possible.

All of this requires timely and thorough documentation.  That’s why we ask that if you become aware of incidents involving our equipment, you should work with your customers to complete our Incident Report form as soon as possible, while details are still fresh and accurate.

You can download the Incident Report form here. In addition to the form, if possible, you should gather supporting material including:

• Complete model and serial number of the equipment involved
• Dealer service and maintenance records
• Photos of the equipment and surrounding area
• Video footage (e.g., from surveillance cameras, if available)
• Statements from those involved or who witnessed the incident

The details you gather are invaluable when conducting a thorough investigation and developing preventive measures.  We thank you for your support and for staying vigilant in following these protocols.