A MESSAGE FROM OUR EXECUTIVE VICE PRESIDENT/COO

To Our Valued Dealers:

As I mentioned in my January letter, our goal was to come out of the gates in 2025 with exciting programs to bring you greater value, more sales, and improved service and support.  These efforts all begin with our Q1 sales programs, which are available right now, but only for a limited time.

These programs are designed to help your customers save more money, incentivize your sales staff, and help you move more products.  At the heart of these programs is a $3,500 rebate.  We believe these rebates will drive sales and drive down your stock inventory levels.  When they do, we need accurate reporting from you to help us validate these kinds of incentive programs.  Check out the details on these programs and the importance of install reports.

We’re also making enhancements to bring you the most timely and accurate support possible.  Our new Hi-Desk system is accessible through our dealer portal.  With this new system our Technical Support Team will be able to better respond to your service requests.  I encourage you to learn more and begin using it now.

We just had great response to our booth at the Precast Show and we’re going to be sending out some leads we generated.  We’re also putting the finishing touches on our ProMat booth.  We’re going to be showcasing seven exciting forklifts, including our new 23BRP-X and our BC-9U with its new trucker’s mast.  Of course, we have a lot planned while we’re in Chicago.  We hope to see you there.

Another forklift we’ll be putting the spotlight on at ProMat is our B-X model with its optional heated & AC cab.  It’s also the feature in this month’s Hyundai Product Spotlight.  Take a look.  It’s yet another example of how we’re growing and enhancing our product lineup.

There’s always a lot more going on at Hyundai. We have new hires to help serve you better.  Take a moment and meet them now.  And be sure to check out our technical training schedule, ongoing parts promotions, and all the great gear in our promo store.

All of this is part of our commitment to make certain that when it comes to service, support, and value, No One Delivers More than Hyundai Material Handling.

Lewis Byers
Executive Vice President/COO