We Surpassed Our 95% Parts Fill Rate Goal And Still Have a Free Freight Offer
Mission 95 was created in mid-2025 to help us achieve a 95% fill rate for all parts shipped from our Norcross warehouse. We are pleased to report that over the past six months we have consistently achieved a fill rate of 96.5% and above.
It’s all part of our never-ending commitment to bring you faster access to parts, reduce equipment downtime, and support your ability to increase sales and build repeat business. Your satisfaction and success remain our #1 priority.
Free Freight Is A Key Part Of Our New Stock Order Guidelines
Our new stock order guidelines include a minimum of $500, but no minimum requirement per line item. You can still obtain free freight with stock orders totaling $3,000 or more – and that includes lube and oil orders. Again, there is no line-item minimum required to qualify.
Please check out this memo for details on the new guidelines and remember, Hyundai is committed to supporting your business and your customers.
Remember, Hyundai XTeer Lubricants Are a Great Investment for You and Your Customers

XTeer lubricants are formulated to protect forklift components and improve performance. Plus, sales of XTeer lubricants represent a significant investment in Hyundai Material Handling – giving us the resources and revenue to keep introducing innovative, new equipment and special programs.
You can place orders using the same process as ordering other parts. The chart below includes the available lubricants and their part numbers. Be sure to use these part numbers when ordering.

Hi-Mate Retrofit Parts Are Now Available
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Hi-Mate is the industry’s most advanced fleet management system, and Hyundai is now fully stocked with the required parts to support dealers who choose to install Hi-Mate after delivery.
Contact your RAM or CSR to learn more and place your orders